The Business Case for Resilience

H/t Markus Spiske

The Four C’s in the Boardroom

  1. Cyber and civil unrest are covered but what about climate and COVID? Most of the Boardroom and C-suite executives we spoke with told us that they felt they had tools and resources to manage cyber risk and protect employees from civil unrest, but felt ill-prepared to manage climate risk and pandemic risk. In fact, many of the companies we spoke with, who have made net-zero carbon commitments, privately admit that they have no clear plan for how to manage those commitments or no clear view on how much it will cost over time. They’re leaning on consulting firms to navigate the way.
  2. Employee safety is the number one concern. In a world turned on its head by the pandemic, employee safety is the primary concern for large enterprises. Last year’s dramatic shift to a virtual workforce meant that employers wanted to ensure that their employees were safe no matter where they worked.
  3. Large enterprises have the resources — and motivation — to invest in resilience. Whether it’s regulatory pressure from financial regulators, increasing ESG pressure from shareholders, or simply reputational risk, these companies want to get ahead of it and are willing to invest in resilient solutions that protect the bottom line, and in our view, will ultimately grow the top line.
  4. What about unknown risks “outside my fence”? COVID-19 has exposed vulnerabilities that organizations had not previously considered to be a threat, and thus had not incorporated into wider resilience planning. In particular, organizations were not prepared for the cascading impact of an unknown risk — such as a pandemic — to their operations, whether through reduced sales, disrupted supply chains, or displaced workforces. It’s these unknown risks “outside the fence” that are driving enterprises to re-jigger supply chains, invest in on-premise microgrid solutions to keep the power on, or look for public-private partnership opportunities to improve public infrastructure.

The Global Infrastructure Deficit

The Intersection Between Resilience and Sustainability

Final Thoughts

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